Alicia Thormahlen

Alicia brings a strong background in medical billing, administrative support, and customer service. With training in medical billing and experience navigating healthcare processes, she is committed to accuracy, organization, and helping both patients and providers achieve positive outcomes.

Known for her adaptability and willingness to take on new challenges, Alicia is often described as a “jack of all trades.” She approaches her work with professionalism, attention to detail, and a collaborative mindset, always looking for ways to support her team and improve processes.

After dedicating time to caring for family members, Alicia returned to the workforce with a deep appreciation for compassion, patience, and service, qualities that continue to guide her approach to both professional and personal relationships. Outside of work, Alicia enjoys listening to music and spending quality time with family and friends.